Customer Accolades 1

"I am very pleased with our association with SLK till date. I will summarize the work in the following phases:

Process definition: The attention to detail has been impressive. We have been forced to think about how our own processes could be improved as a result of this. This has been a positive force within our team even outside of our off-shoring efforts.

Process elaboration: The elaboration phase is near completion and I am sure it will exceed our expectations.

In both phases, I have been slow on providing them with the answers and resources they need. But thanks to their persistence and energy, we stayed on course despite our tardiness."